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Below are the latest submissions and reports published by VCOSS. You can also subscribe to the Documents RSS feed.


Protecting people with payment difficulties

VCOSS feedback on ESC payment difficulty and disconnection guidelines10 November 2017  |  

On 10 October 2017 the Essential Services Commission released a draft guidance note outlining its approach to promoting and enforcing compliance with Part 3 of the Energy Retail Code, and associated provisions relating to the protection of customers anticipating or facing payment difficulty.

Published by under Energy and Water
7043452-3x2-700x467 SUBMISSION

Poverty and climate change

VCOSS response to the Climate Change Adaptation Plan Directions Paper23 September 2016  |  

VCOSS believes the effects of climate change – including extreme weather and natural disasters – are profoundly discriminatory. Climate change can exacerbate the health, mental health, safety, financial and other socioeconomic aspects of people facing disadvantage, particularly those living on low incomes.

Published by under Emergency management, Emergency relief, Energy and Water, Homelessness, Housing

2015 VCOSS Submission to the Hazelwood Mine Fire Inquiry

31 August 2015  |  

Submission to the 2015 Hazelwood Mine Fire Inquiry 2 Introduction VCOSS welcomes the opportunity to contribute to the 2015 re-opened Hazelwood Mine Fire Inquiry. This submission presents a range of issues and recommendations identified through consultation with VCOSS members and community sector organisations in Morwell affected by the Hazelwood fire.

Published by under Emergency management, Energy and Water, Justice, Justice, Occupational Health and Safety, Planning, State Politics, Urban Planning

Submission to EWON discussion paper on prepayment energy metering (August 2014)

26 August 2014  |  

Prepayment meters are often proposed as a solution to energy affordability for low-income households. We oppose them because they harm vulnerable customers. They don’t solve the problem they are supposed to, offer nothing to vulnerable consumers that cannot be delivered by other means, and cannot provide all the elements of the customer protection framework.

Published by under Energy and Water