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peoplebitp

Help people facing disadvantage deal with outstanding fines and debt

1 March 2016  |  

VCOSS recently published its 2016-17 State Budget Submission: Putting people back in the picture. It puts forward a proposal to allow Victorians facing disadvantage to discharge outstanding fine debt through voluntary work or agreed programs or treatments, to help prevent them experiencing spiralling debt.

By under Advocacy, State Budget, Young people
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EWOV Annual Report

Energy retailers need to lift their game to prevent disconnections

16 October 2014  |  

Today, more than 300 people will phone the Energy and Water Ombudsman Victoria (EWOV) with a complaint about their energy retailer. Sixty of them will be calling about a payment issue, and 35 of them will have been threatened with disconnection or already been disconnected. Almost four in every five customers with credit-related issues tried two or more times to sort it out with their retailer first; and almost a third tried five or more times. It's time for energy retailers to lift their game.

By under Concessions, cost of living, Energy and Water, Essential Services, Victorian state election
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Water price review update

23 April 2013  |  

Last month we presented the lowdown on what Victorian households can expect from their water suppliers once the new regulatory (and pricing) period kicks in on 1 July. We discussed the proposed 30 to 35 per cent increase in water bills for greater metropolitan Melbourne residents, the merits of a one-off price increase compared to a smoothed increase over a five-year period, the challenges of paying for the desalination plant, and the merits of different ways of structuring tariffs.

By under cost of living, Energy and Water, Essential Services
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