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Supporting Australia’s future community ser. . .

Below are the latest submissions and reports published by VCOSS. You can also subscribe to the Documents RSS feed.

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Quality and safety for aged care residents

VCOSS Submission to the inquiry into the quality of care in residential aged care facilities in Australia8 February 2018  |  

Older Australians deserve a residential aged care system where they are treated with dignity and respect, where their care needs are met, and where they can maintain their autonomy, capacity and wellness as much as possible.

Published by under Disability Aging and Carers
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Building financial capability

VCOSS Submission to the Australian Securities and Investments Commission’s consultation on the National Financial Literacy Strategy1 December 2017  |  

While financial literacy and capability programs are only one factor in achieving financial wellbeing, they help reduce vulnerability to financial stress and other problems, such as family violence.

Published by under Community Sector, Cost of Living, Essential Services

Protecting people with payment difficulties

VCOSS feedback on ESC payment difficulty and disconnection guidelines10 November 2017  |  

On 10 October 2017 the Essential Services Commission released a draft guidance note outlining its approach to promoting and enforcing compliance with Part 3 of the Energy Retail Code, and associated provisions relating to the protection of customers anticipating or facing payment difficulty.

Published by under Essential Services