Home and Community Care project

This project led by COTA Vic seeks to understand how older people and people under 65 years, from across the diversity spectrum, will access home and community care (HACC) services after the transition of these services from state to federal government. The project will talk with older people and services providers to gain insights into and impact of changes including the identification of service gaps.

A report following Stage One of this project is now available for download here. (PDF 805kb)

The report finds that overall the stakeholders spoken with were generally positive about the policy objectives transition to a more contestable, market-based service system. However supply side stakeholders clearly have a number of questions. In order to answer those questions there is a need for suppliers to better understand what consumers need and want, which is the focus of Part 2 of this Project.

Stay tuned for updates.