Essential Services

Nov 9

This report estimates 180,000 Victorian households (7.3%) experience persistent payment difficulty.


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Oct 11

VCOSS welcomes 'best offer' notifications on energy bills and billing change notices.


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Apr 3

Is a 'Basic Standing Offer' for power users a good idea?


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Mar 13

VCOSS response to registration guideline for non-licensed electricity providers. In Victoria, most electricity is provided by businesses licensed by the


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Jan 29

VCOSS is keen to ensure minimum feed-in tariffs do not increase energy bills for non-solar, grid-dependent households, and negate the


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Dec 5

VCOSS supports amendments that would ensure Victorian energy customers are notified about changes to, or the expiry of, a fixed


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Nov 22

VCOSS is very pleased the ACCC is undertaking this inquiry and exercising its powers to compel information from retailers. We


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Nov 10

On 10 October 2017 the Essential Services Commission released a draft guidance note outlining its approach to promoting and enforcing compliance with


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Aug 10

We live in tough energy times. Power prices keep going up, well beyond inflation, wages, and income support payments. Staying


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Jul 12

Victorians are being pushed to the edge by electricity price rises. Our bills are now the second highest in Australia


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Jun 19

It is increasingly tough to stay connected to power and providing support for people in payment difficulty is more important


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Mar 6

Energy is an essential service. Yet there are signs Victoria’s energy retail markets are not operating in consumers’ interests and need reform.


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Feb 27

People on low incomes are the most vulnerable to financial stress and hardship and the least prepared to respond to


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Nov 15

In October 2016, the Australian Senate initiated an Inquiry into policy mechanisms to encourage the retirement of coal-fired power stations


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Nov 2

VCOSS applauds the scope and depth of Infrastructure Victoria’s draft 30-year strategy, especially its emphasis on affordable housing. In this


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