News VCOSS Policy Library Family Violence

Analyzing the ESC’s proposed Family Violence Clause

The Essential Services Commission is currently amending the Water Customer Service Code to require water businesses to have a family violence policy.

VCOSS supports this initiative, and is urging the ESC to extend itto other utility providers. This submission also discusses:

  • Taking consistent business approaches
  • More support for water services staff
  • Designing mechanisms to protect family violence survivors and promote safety
  • Forging formal linkages