Essential Services

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May 2

Our views on 'adding home energy rating assessments' to the Victorian Energy Upgrades Program


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Apr 12

VCOSS submission to the Essential Services Commission.


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Oct 8

Feedback to the Essential Services Commission on its draft decision for the Victorian Default Offer tariffs.


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Feb 26

Customers in embedded networks are not covered by the same consumer protections and entitlements to assistance as other households.


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Feb 18

Power companies must remember these customers are real people and energy is an essential service.


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Mar 10

For some households with embedded networks it can be close to impossible, or very expensive, to exit the network.


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Feb 7

Energy efficiency upgrades reduce household energy bills and can make houses healthier and more comfortable.


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Jan 31

A world some people can access money-saving tech and others can't is a world of growing inequality.


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Jan 21

We are concerned that Victorians on low-incomes and with additional energy-related needs could miss out on their benefits and protections.


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Sep 19

Submission to the Senate inquiry into the adequacy of Newstart and related payments


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Jul 3

Response to Essential Services Commission Issues Paper


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May 1

Response to draft Orders in Council on the Victorian Default Offer 


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Apr 24

Response to ESC draft decision on Energy Retail Code changes


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Apr 4

Response to the ESC draft advice on the Victorian Default Offer methodology


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Feb 27

The new Victorian energy fact sheet will replace existing price and product information statements and offer summaries.


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Jan 31

A deliberately confusing and complex electricity market is allowing retailers to charge Victorians more.


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Jan 9

VCOSS welcomes these changes to the feed-in tariff methodology.


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Dec 19

VCOSS response to ACCC discussion paper on electricity supply monitoring


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Dec 11

Response to the Essential Services Commission draft principles and actions for family violence assistance


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Dec 4

VCOSS is concerned the VEU program is under-used by people on low incomes, renters and people with health and disability


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Nov 22

New, clean energy is non-negotiable if we’re going to prevent the worst of climate change and reduce power bills over


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Nov 9

This report estimates 180,000 Victorian households (7.3%) experience persistent payment difficulty.


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Oct 11

VCOSS welcomes 'best offer' notifications on energy bills and billing change notices.


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Jul 11

This is a horror show with no single villain. Many players bear the blame for high prices.


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Apr 3

Is a 'Basic Standing Offer' for power users a good idea?


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Mar 13

VCOSS response to registration guideline for non-licensed electricity providers. In Victoria, most electricity is provided by businesses licensed by the


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Jan 29

VCOSS is keen to ensure minimum feed-in tariffs do not increase energy bills for non-solar, grid-dependent households, and negate the


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Dec 5

VCOSS supports amendments that would ensure Victorian energy customers are notified about changes to, or the expiry of, a fixed


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Victoria's big power companies have flagged significant price hikes for 2018 and must increase relief by an equal measure, according


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Nov 22

VCOSS is very pleased the ACCC is undertaking this inquiry and exercising its powers to compel information from retailers. We


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