Essential Services
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Our views on 'adding home energy rating assessments' to the Victorian Energy Upgrades Program
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Feedback to the Essential Services Commission on its draft decision for the Victorian Default Offer tariffs.
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Customers in embedded networks are not covered by the same consumer protections and entitlements to assistance as other households.
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Power companies must remember these customers are real people and energy is an essential service.
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For some households with embedded networks it can be close to impossible, or very expensive, to exit the network.
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Energy efficiency upgrades reduce household energy bills and can make houses healthier and more comfortable.
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A world some people can access money-saving tech and others can't is a world of growing inequality.
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We are concerned that Victorians on low-incomes and with additional energy-related needs could miss out on their benefits and protections.
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The new Victorian energy fact sheet will replace existing price and product information statements and offer summaries.
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A deliberately confusing and complex electricity market is allowing retailers to charge Victorians more.
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Response to the Essential Services Commission draft principles and actions for family violence assistance
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VCOSS is concerned the VEU program is under-used by people on low incomes, renters and people with health and disability
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New, clean energy is non-negotiable if we’re going to prevent the worst of climate change and reduce power bills over
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This report estimates 180,000 Victorian households (7.3%) experience persistent payment difficulty.
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This is a horror show with no single villain. Many players bear the blame for high prices.
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VCOSS response to registration guideline for non-licensed electricity providers. In Victoria, most electricity is provided by businesses licensed by the
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VCOSS is keen to ensure minimum feed-in tariffs do not increase energy bills for non-solar, grid-dependent households, and negate the
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VCOSS supports amendments that would ensure Victorian energy customers are notified about changes to, or the expiry of, a fixed
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Victoria's big power companies have flagged significant price hikes for 2018 and must increase relief by an equal measure, according
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VCOSS is very pleased the ACCC is undertaking this inquiry and exercising its powers to compel information from retailers. We
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