Essential Services

Our views on 'adding home energy rating assessments' to the Victorian Energy Upgrades Program

VCOSS submission to the Essential Services Commission.

Feedback to the Essential Services Commission on its draft decision for the Victorian Default Offer tariffs.

Customers in embedded networks are not covered by the same consumer protections and entitlements to assistance as other households.

Power companies must remember these customers are real people and energy is an essential service.

For some households with embedded networks it can be close to impossible, or very expensive, to exit the network.

Energy efficiency upgrades reduce household energy bills and can make houses healthier and more comfortable.

A world some people can access money-saving tech and others can't is a world of growing inequality.

We are concerned that Victorians on low-incomes and with additional energy-related needs could miss out on their benefits and protections.

Submission to the Senate inquiry into the adequacy of Newstart and related payments

Response to Essential Services Commission Issues Paper

Response to draft Orders in Council on the Victorian Default Offer 

Response to ESC draft decision on Energy Retail Code changes

Response to the ESC draft advice on the Victorian Default Offer methodology

The new Victorian energy fact sheet will replace existing price and product information statements and offer summaries.

A deliberately confusing and complex electricity market is allowing retailers to charge Victorians more.

VCOSS welcomes these changes to the feed-in tariff methodology.

VCOSS response to ACCC discussion paper on electricity supply monitoring

Response to the Essential Services Commission draft principles and actions for family violence assistance

VCOSS is concerned the VEU program is under-used by people on low incomes, renters and people with health and disability

New, clean energy is non-negotiable if we’re going to prevent the worst of climate change and reduce power bills over

This report estimates 180,000 Victorian households (7.3%) experience persistent payment difficulty.

VCOSS welcomes 'best offer' notifications on energy bills and billing change notices.

This is a horror show with no single villain. Many players bear the blame for high prices.

Is a 'Basic Standing Offer' for power users a good idea?

VCOSS response to registration guideline for non-licensed electricity providers. In Victoria, most electricity is provided by businesses licensed by the

VCOSS is keen to ensure minimum feed-in tariffs do not increase energy bills for non-solar, grid-dependent households, and negate the

VCOSS supports amendments that would ensure Victorian energy customers are notified about changes to, or the expiry of, a fixed

Victoria's big power companies have flagged significant price hikes for 2018 and must increase relief by an equal measure, according

VCOSS is very pleased the ACCC is undertaking this inquiry and exercising its powers to compel information from retailers. We